International Ordering
International Order Policy
Thank you for shopping with us! Below is our international ordering policy to ensure a smooth and transparent shipping process for all our valued customers.
International orders must be done manually and can not be processed through the website CC processor.
Payment: CC checkout option only available to US and Canada customers. Please email your order information for processing.
Delivery Fee:
- A flat rate of $30 will be charged for all Canadian orders.
- A flat rate of $50 will be charged for all other international orders.
Order Processing and Shipping:
- Once your order is placed and payment is received, we will process your order promptly.
- You will receive an email with your tracking information as soon as your order has been shipped.
Shipping Terms:
- We use reputable shipping carriers to ensure your order is delivered in a timely manner.
- Delivery times may vary depending on the destination country and customs processing.
Customs and Import Duties:
- International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
- Please check with your local customs office for more information on potential charges.
Liability and Replacement:
- We do not hold any responsibility for lost or damaged orders during transit.
- We will not replace products that are held by customs. It is the customer's responsibility to ensure that the products ordered comply with the import regulations of the destination country.
Customer Support:
- If you have any questions or concerns about your international order, please contact our customer support team for assistance.
Thank you for understanding our international shipping policy. We appreciate your business and look forward to serving you!